When we need to work quickly and competently on complex problems with people we don’t know, Meyerson, Weick and Kramer say: use “swift trust”. With this pseudo trust, medical teams and cockpit crews establish a temporary interdependence that saves lives. Without it, people die. In a less dramatic example, the consequences of operating without “swift [...]
Archive for the ‘Psychology’ Category
Swift Trust: predict high performance teams
Posted: May 18, 2011 in Communications, Digging for Bones, Gotta Bone to Pick, Human Behaviour, Leaders, Marketing, Psychology, Public Relations, Social Marketing, Social NetworkingTags: Decision making, Harvard Business Review, Knowledge Creation, Knowledge Management, Marathon, Project team, Sport, trust
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Following the Tribe: Don’t make me think!
Posted: January 8, 2011 in Communications, Courage, Digging for Bones, Human Behaviour, Inspiration, Leaders, Psychology, Social Marketing, Social Media, Social Networking, TECHNOLOGY, Writing Down the BonesTags: Belonging, FOLLOW, Groupthink, Hans Christian Andersen, independence, Kitty Genovese, leadership, Malcolm Gladwell, Social Alliances, social networking, THINK, Tipping Point, TRIBE, unplug, viral
What happens to make an idea blaze up like a raging grass fire or 12-alarm catastrophe? What conditions have to exist to give birth to a magical viral trend that infects the human imagination? Fire and water both move along the lines of least resistance. Social alliances, the common ground among people, move like that [...]
